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© 2026 Back Tier. Jason Todd Wade, Founder.

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Custom GPTs Built For Your Operation

Bespoke GPT models trained on your brand, knowledge base, and operational workflows. Not a generic chatbot. Not a prompt wrapper. A purpose-built AI assistant that knows your business, speaks your language, and operates inside your systems.

Every GPT Has a Specific Job.

We build custom GPTs across six archetypes — each designed for a specific operational function. Most clients deploy two or three working together.

01Brand GPT

Brand Voice & Content GPT

Trained on your brand guidelines, tone of voice, and messaging framework. Writes in your voice, enforces your style, and produces on-brand content at scale — blog posts, social copy, email campaigns, ad creative.

Outcomes

  • On-brand content at scale
  • Style guide enforcement
  • Multi-format output
  • Team productivity multiplier
02Knowledge GPT

Organizational Knowledge GPT

Trained on your internal documentation, SOPs, and institutional knowledge. Answers employee questions, onboards new team members, and surfaces relevant information instantly. The knowledge stays inside your deployment.

Outcomes

  • Internal knowledge retrieval
  • Onboarding acceleration
  • SOP compliance
  • Documentation search
03Sales GPT

Sales & Lead Qualification GPT

Trained on your product, pricing, and objection handling. Qualifies leads, handles objections, books demos, and escalates high-value prospects — operating 24/7 across all channels.

Outcomes

  • 24/7 lead qualification
  • Objection handling
  • Demo booking automation
  • CRM integration
04Research GPT

Intelligence & Research GPT

Built for research-intensive operations. Processes large volumes of documents, extracts key entities and relationships, and generates structured research briefs — at AI speed.

Outcomes

  • Document processing at scale
  • Entity extraction
  • Research brief generation
  • Source synthesis
05Customer GPT

Customer Service & Support GPT

Trained on your product documentation and support history. Resolves tier-1 tickets autonomously and escalates complex issues to human agents with full context.

Outcomes

  • Tier-1 ticket resolution
  • 60–80% volume reduction
  • Brand-accurate responses
  • Seamless human escalation
06AI Visibility GPT

AI Visibility Asset GPT

A publicly discoverable AI tool in your category that drives traffic and establishes your organization as the authoritative source. We build it, optimize it for discoverability, and manage its citation profile.

Outcomes

  • Public discoverability
  • AI citation surface
  • Category authority
  • Brand traffic generation

From Knowledge Base to Deployed GPT

01

Knowledge Architecture

We audit your existing knowledge assets and structure them into a training-ready knowledge base. We identify gaps and resolve conflicts.

02

Training & Fine-Tuning

We train your GPT on the structured knowledge base, fine-tune its behavior, and test extensively against edge cases and adversarial inputs.

03

Integration & Deployment

We deploy your GPT to your chosen channels and configure authentication, logging, and analytics for full visibility into usage.

04

Optimization & Maintenance

We monitor performance and continuously improve accuracy and usefulness. As your knowledge base evolves, we update the training data.

Start here

Your brand is invisible to AI.
Let's fix that.

We audit your brand's current citation rate across ChatGPT, Perplexity, Gemini, and Claude. You get a prioritized gap analysis and a 90-day implementation roadmap — delivered in 48 hours, no obligation. Most clients start implementation the same week.

Free AI Visibility Audit

We check your brand across 7 AI engines, identify every citation gap, and deliver a prioritized implementation plan. You'll know exactly where you stand and what it costs to fix it.

48h
Turnaround
Free
No obligation
30+
Industries